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Do You Know Where Your Tornado-Safe Room Is?

3/29/2021 (Permalink)

tornado forming in grassy open field Storm season is on its way. SERVPRO of Conyers/Covington is available 24/7 in case a storm event hits your home.

Here’s a simple question with an answer that can help you keep your family safe: Do you know where the safest room in your house is if a tornado strikes?

That may sound like an odd thing to ask, but given that Georgia has, on average, about 30 tornadoes every year, it’s worth considering. These storms are dangerous and can damage property, cause injuries and even death. So it’s a good idea to know where to go in the event you need protection from a tornado.

There are a lot of options in today’s market. Some homeowners even opt to have a safe room added to or created inside their existing home. But many homeowners don’t have the ability to take this step. In these cases, it’s smart to know where to go in your existing home.

Here’s what the experts recommend to look for in a tornado-safe room:

Find a windowless space in the interior of your home. Your safe room is best if it doesn’t have exterior walls or windows. Think about bathrooms or closets.

Choose a room on the lowest floor of your home. The best spaces to take shelter during a tornado are on the lower floors of your home. Choose spaces on the lowest floor or the basement.

If your home isn’t safe, know an alternative location. Experts agree that in mobile or modular homes no room is safe from a tornado threat so it’s a good idea to have an alternative place to go. Additionally, if you live in a high-rise building or an apartment, ask your building manager about laundry rooms, basements or other safe areas.

If a fire, flood or any other cause damage to your home, you can always count on us for restoration assistance. We are available 247 in the event of an emergency. Contact us at any time to learn more about our restoration services and how we can help you.

Do You Have a Plan in Place in Case of Water Damage? | SERVPRO® of Conyers/Covington

3/15/2021 (Permalink)

Water Line Access Make sure you and your family are prepared in the event of a water damage event.

Water damage is something that everyone would rather not experience, but having a plan in place in case you ever do is so important. One out of every 50 homes will experience water damage in any given year, but for those who have a plan, the path to recovery tends to be much smoother.

Fortunately, even though the scenario is a hypothetical one until it happens, there are plenty of ways you can plan ahead for water damage.

Knowing exactly what to do when you discover it can help you mitigate damage, work with your insurance provider and get in touch with your restoration company quickly so you will be able to recover much more easily.

How to Prepare for Water Damage in Your Home

Choose your restoration company. While you may not know what type of water damage you will face or how extensive it will be, one thing you can do in advance is choosing a restoration company to work with. Being able to call the restoration company immediately after discovering water damage will start the restoration process more quickly, ensuring that the damages are handled in a swift manner and not allowed to fester.

Locate your home’s water main. Every type of water damage is different, but if you sustain damage due to issues with your home’s plumbing, being able to cut off the water flow at the source can prevent the water damage from worsening. Knowing how to cut off the flow of water can prevent an area from becoming fully saturated, leading to the reduction of the overall damage that occurs.

Understand your insurance coverage. Every insurance policy is varied in how it handles water damage claims, so knowing what your coverage looks like in advance can help you determine whether to or how to file a claim should your home experience water damage. Many insurance companies will not cover issues related to flooding, for example, but will extend coverage if rain causes water damage. Being aware of what your coverage looks like and how to get in touch with your provider after damage can expedite the process so you can recover losses quickly.

If you experience water damage in your home, we are here to help you. As soon as you discover water damage, you can get in touch no matter the hour and receive a rapid response by our expert technicians.

What to Do If You Notice Water Leakage on Your Walls | SERVPRO® of Conyers/Covington

3/1/2021 (Permalink)

Water Leak SERVPRO of Conyers/Covington is the water damage restoration expert.

Did you know that water damage is one of the most common—and during some years, the single most common—reasons American families file homeowners insurance claims?

That means every year, approximately one out of every 50 homeowners will file a water damage claim on their insurance. So if you had to file a claim last year, you’re likely in the same company as some of your friends and neighbors in Conyers and Covington.

Sometimes water damage claims are from spontaneous events that leave a big mark—a flash flood, a tree falling on your roof during a storm or a major plumbing breakdown. But for many homeowners, the leak causing water damage may go unnoticed for some time before you finally see the signs.

That can be the case if you ever notice water leakage on your walls.

Finding signs of water damage on your walls can be intimidating to homeowners. But the good news is there are steps you can take to locate and repair the cause of the damage. And residents have the added benefit of a SERVPRO team available 247 to help them if they need it.

How to Handle Water Damage on Walls

Here’s what to do if you notice the signs of a water leak on one of your walls:

Know the signs. If one of the walls in your home has stained drywall, feels wet to the touch or smells of mold or mildew, you likely have a water leak.

Locate the leak. You’ll need to find the cause of the leak. Common causes can include plumbing behind the wall, issues with clogged gutters or other drainage problems.

Correct the issue. In some cases, if the cause of the leak is minor, you may be able to fix it yourself. But if you’re unsure of your abilities or don’t have the necessary knowledge or equipment, call in a professional to help you fix your leak.

Repair the water damage. This is where the services of a trusted water restoration partner are valuable. They can help you remediate the damage and remove any issues resulting from mold or mildew.

If you have water damage in your home due to a burst pipe or another cause, you can count on us for restoration assistance. We have teams who are available 247 in the event of an emergency. Contact us at any time to learn more about our restoration services.

Employee Spotlight--Zach Wilson, Owner

2/18/2021 (Permalink)

Each week, we will be highlighting a professional with our franchise. This week’s spotlight is on owner Zach Wilson. Zach has grown up in SERVPRO with his parents being franchise owners for over 20 years. He has fully embraced the SERVPRO One Team mindset by setting an example for everyone who works in his franchises.

Name: Zach Wilson

Position: Owner

Years with SERVPRO: 15+

Years as owner: 10+

Professional Tip: Always contact a professional when you experience any type of property damage at your home or business. No matter the size of the loss, it is imperative to have a trained professional inspect the damage as soon as possible. In many cases, secondary damage can be more harmful than primary damage.

Fun Fact: Has a dog named Dolly who likes to eat socks

Follow These Safety Tips if You Suspect Mold

2/18/2021 (Permalink)

Got Mold? f you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home.

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Conyers/Covington for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Conyers/Covington specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – 770-483-1212

Decluttering Your Office

2/18/2021 (Permalink)

Messy Desk Decluttering can help you destress while providing a healthier working environment.

A clean environment is a healthy environment. Improve your living and workspaces this spring. Here are a few tips and tricks to help you declutter your office.

  • Divide your workspace into zones. Determine how you want and need to use the space and set up zones for your daily functions. This will provide a foundation for a more efficient use of space.
  • Keep only what you need at arm's length. Boxes of pens, stacks of papers, and old coffee cups need to go. Rid your desk of visual clutter.
  • Create a daily system for organization. Consider creating hanging files or baskets.
  • Sort through your catch-all "junk" drawer. Go through your drawers every six weeks and clear out anything that is out of place or isn't being used.
  • Eliminate digital clutter by organizing your work inbox. Keep icons on your desktop to a minimum.

If you need a little help, don't worry, SERVPRO® of Conyers/Covington professionals have the tools to make your home or business sparkle in no time.

*Courtesy of Restoration Newsline Vol 32, Issue 2

Winter Weather Worries

2/18/2021 (Permalink)

Winter weather can bring about more issues than just slippery roads and a sidewalk to shovel. If you live where temperatures sink below freezing level, you are also at risk for frozen pipes and ice dams, which can create a major disaster at your home or property.


Frozen pipes are often those exposed to the cold weather, such as those outside your house, or in cold areas such as basements, attics, garages, or kitchen cabinets.

A frozen pipe can burst at the point where the ice blockage inside the pipe is located, but typically the rupture is caused by the backflow pressure between the water source and the blockage. A burst pipe can cause considerable damage to your property if not addressed quickly.

To prevent pipes from freezing, here are a few steps you can take, according to The American Red Cross:

  • Be sure to completely drain water from swimming pool and sprinkler lines, as well as outside hoses.
  • Open kitchen cabinets to let warm air circulate near the plumbing.
  • When the weather is extremely cold, let water drip from faucets that may come from exposed pipes.
  • Keep your heat set to the same temperature both day and night.


Ice dams can be a little-known, but major problem during the snowy season. They form when heated air melts roof snow downward into water dammed behind still-frozen ice. When the trapped water cannot safely flow or run into the gutter system, it can backflow under the roof ’s shingles and into the structure’s interior areas, as well as causing gutters and shingles to move or fall.

Icicles can be an initial sign of an ice dam, according to To spot ice dams inside, “check for water stains or moisture in your attic or along the ceiling of exterior walls of your house. Water stains or moisture may be an indication that an ice dam has formed and water has penetrated the roof membrane.”

Removing an ice dam as soon as it is found is vital to helping prevent damage to your property and can be done using heated cables, a roof shovel, or calcium chloride ice melter.

If winter weather causes water damage to you or your insured’s property, the professionals at SERVPRO® of Conyers/Covington are only a call away, 24/7, ready to restore to preloss condition.


Courtesy of Restoration Newsline Vol 30, Iss 1

How to Prepare Before a Storm

11/7/2020 (Permalink)

Before a storm strikes, follow these safety measures to ensure your family and home are safe. You’ll also want to prepare an Emergency Supply Kit to get each person through three days should you lose power or have no running water.
Follow these steps to prepare for when a storm hits:
• In warm weather, turn your air conditioning down. In cold weather, turn your heat up. During and after the storm, keep doors and windows closed - you can retain inside temperature for as long as 48 hours.
• Charge your cell phone and other devices that need to be charged.
• Keep freezer doors closed and sealed. Frozen food will keep two or three days in a well-filled freezer.
• Leave a porch or front light on. This helps our crews know when repair work is successful.
Disconnect or turn off any appliances that will start automatically when power is restored to avoid overloading circuits. Hot appliances pose a fire hazard, including:
• Electric space heaters
• Stoves
• Washers and dryers
• TVs
• Microwave ovens
• Computers
• Refrigerators and freezers

How Our Restoration-First Mentality Works for You

11/7/2020 (Permalink)

If you have sustained damage to your home for the first time, you are likely to learn quite a bit about how the recovery process works. Not only are there logistical considerations to handle, but there is also the emotional impact of going through an event that damages your home, which can be significant.
Fortunately, working with the right restoration company can help you throughout the entire process. Not only can restoration save you money on costly insurance claims that can increase your premium, but it can also help your family heal more easily from the trauma. Read on to learn more about our restoration-first philosophy.
The Importance of a Restoration-First Philosophy
We are determined to save your belongings. While many people assume that everything they own will need to be liquidated after damages, when you work with us that is not necessarily the case. We have all the equipment necessary to clean, sanitize and deodorize objects after damage, allowing us to restore items that normally could not be salvaged. This is a cost-effective process compared to replacement and ensures that you will be able to hang onto the objects you already own and love if it is possible to do so.
We are determined to handle all the damage. The small touches make your house feel like a home, and when we handle restoration, we understand the importance of these little things. We handle all aspects of your damage, from the big, structural issues to small things like painting and refinishing floors. That way, you recognize your home as soon as you walk through the door.
We are determined to help you heal. The time after you sustain household damage can be tumultuous, especially if you have to leave the home for the restoration to take place. We understand this, which is why we work as quickly as possible to get your damages taken care of so you can return home.
If you have damage to your home, we are here to help. You can get in touch at any time to report damage with our 24⁄7 emergency line. Contact us today to learn more.

An Overview of Applying for a Disaster Loan as a Small Business Owner

11/7/2020 (Permalink)

Disasters are something that no one ever wants to experience, especially if they own their own business. The damage done from disasters can completely change your business’ plans for the future, and often, business owners are never able to recover.

While there is no way to predict when or how a disaster will occur, the best thing you can do is ensure you have a plan in place.

You will often be able to rely on your insurance for at least some coverage related to the disaster, but these funds are often not enough or available fast enough to be as helpful as they could be. Fortunately, the Small Business Administration (SBA) has developed a robust loan program to help small businesses in the aftermath so they can receive the funds they need.

Utilizing the Disaster Loan Program After a Disaster Impacts Your Business
What can I use the loans for? While many damages that a disaster causes can be claimed on your insurance, this can be a long process and often does not cover every expense your business may face. The SBA loans can be utilized for costs to repair damage as well as to cover a loss in revenue so you can have the funds you need to cover bills, payroll and other expenses that do not halt just because a disaster occurs.

When can I apply for a disaster loan? In order for the disaster loan funds to be made available, a disaster must be declared by the SBA in your area. From there, you can apply for a loan and work with the SBA to see what you are eligible for and when you will receive it.

How can I go about getting repairs done to my business? Starting on the process of having restoration done to your commercial property can be daunting, but it is important to begin as quickly as possible to prevent any secondary damages. Having a commercial restoration company you can trust is important, as is calling them as quickly as possible after you discover damage to your business.

If you need commercial restoration, we are here to help. You can get in touch with us at any time to report your damages and get a quick response. Contact us to learn more.