Recent Posts

Severe Weather Safety

3/20/2018 (Permalink)

Severe weather can happen anytime, anywhere. Each year, Americans cope with an average of the following intense storms*:

  • 10,000 severe thunderstorms
  • 5,000 floods or flash floods
  • 1,300 tornadoes
  • 2 land-falling deadly hurricanes

Approximately 98 percent of all presidentially declared disasters are weather-related, leading to around 650 deaths per year and nearly $15 billion in damage. * Knowing your risk of severe weather, taking action, and being an example are just a few steps you can take to be better prepared to save your life and assist in saving the lives of others.

Know Your Risk.

The first step to becoming weather-ready is to understand the type of hazardous weather that can affect where you live and work, and how the weather could impact you, your business, and your family. Check the weather forecast regularly, obtain a NOAA Weather Radio, and learn about Wireless Emergency Alerts. Severe weather comes in many forms, and your shelter plan should include all types of local hazards.

Take Action.

Take the next step in severe weather preparedness by creating a communications plan for your home and business. Put together or purchase an emergency kit. Keep important papers and valuables in a safe place.

Be an Example.

Once you have taken action to prepare for severe weather, share your story with co-workers and family and friends on Facebook or Twitter. Your preparedness story will inspire others to do the same.

Contact SERVPRO® of Conyers/Covington for more readiness tips and tools, including SERVPRO’s Emergency READY Profile® (ERP). Having an ERP in place for your facility can help minimize business interruption in the event of a disaster.

SERVPRO® of Conyers/Covington can help you be “Ready for whatever happens!”

*Facts and figures provided by

**Courtesy of Restoration Newsline Vol 29, Iss 3

Do You Know What To Do When a Flood Happens?

3/13/2018 (Permalink)

Floods are one of the most common and widespread natural disasters in the United States. Whether your home or business is near a coastline, along city streets, in the mountains, near a river, or even in the desert—there is always potential for flood damage. reports in the last 5 years, all 50 states have experienced floods or flash floods. Just because you haven’t experienced a flood in the past does not mean you won’t in the future. In fact, nearly 20% of all flood insurance claims come from moderate-to-low risk areas, and even just one inch of flood damage in an average home can cost you up to $27,000.*

According to the American Red Cross, floods cause more damage in the U.S. every year than any other weather related disaster. The American Red Cross offers the following flood safety tips.

  • Stay away from floodwaters. If you come up on a flowing stream where water is above your ankles, stop, turn around, and go another way. Six inches of swiftly moving water can sweep you off of your feet.
  • If you approach a flooded road while driving, turn around and go another way. If you are caught on a flooded road and waters are rising rapidly around you, get out of the car quickly and move to higher ground. Most cars can be swept away by less than two feet of moving water.
  • Keep children out of the water. They are curious and often lack judgment about running water or contaminated water.

If a flood does strike your home or business, contact SERVPRO® of Conyers/Covington at 770-483-1212. Even minor floods have the potential to cause major damage to a structure when not treated quickly and properly, and the cleanup is often an overwhelming task. The SERVPRO® System is prepared to handle any sized disaster. When fire and water take control of your life, SERVPRO® of Conyers/Covington will help you take it back.

*Facts and figures provided by

**Courtesy of Restoration Newsline Vol 29, Iss 3

Did You Know...Generator Safety

3/6/2018 (Permalink)

If you have a generator on hand for power outages during severe weather, follow the safety tips below from the American Red Cross:

  • Never use a generator, grill, camp stove, or other gasoline, propane, natural gas, or charcoal-burning devices inside a home, garage, basement, crawl space, or any partially enclosed area.
  • To avoid electrocution, keep the generator dry and do not use in rain or wet conditions. Operate it on a dry surface under an open canopy-like structure, such as under a tarp held up on poles. Do not touch the generator with wet hands.
  • Opening doors and windows or using fans will not prevent carbon monoxide (CO) buildup in the home. Although CO can’t be seen or smelled, it can rapidly lead to full incapacitation and death. Even if you cannot smell exhaust fumes, you may still be exposed to CO. If you start to feel sick, dizzy, or weak while using a generator, get to fresh air immediately.
  • Install CO alarms in central locations on every level of your home or property and outside sleeping areas to provide early warning of accumulating carbon monoxide.

When Water Damage Strikes

3/6/2018 (Permalink)

The first 24 hours following a water loss are the most important in preventing secondary or permanent damage. Within four hours of loss notification, SERVPRO® of Conyers/Covington will be on-site to help ensure a water damage is handled by completing the following steps.


SERVPRO® of Conyers/Covington will inspect affected areas to determine the extent of water damage and will review the inspection with you to answer any questions before beginning any work.


SERVPRO® of Conyers/Covington will take steps to help protect your home or business, as well as personal belongings and other contents, from further damage by extracting the excess water and preparing the area for drying. They will explain the needed emergency services to you step-by-step.


To help ensure your home or business and belongings are dried to appropriate industry standards, SERVPRO® of Conyers/Covington will monitor the drying process. The updates will be consistently communicated to you.


SERVPRO® of Conyers/Covington's team of professionals will repair structural materials, reinstall carpets, and clean affected areas of your property and belongings. A final walk-through of the job-site will be conducted with you to help ensure the property was returned to preloss condition.


  • Shut off the water source if possible or contact a qualified party to stop the water source.
  • Turn off circuit breakers for wet areas of the building when access to the power distribution panel is safe from electrical shock.
  • Remove as much excess water as possible by mopping and blotting.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Move any paintings, art objects, computers, documents, and other sensitive valuables to a dry place.
  • Don’t enter affected areas if electrical outlets, switches, circuit breakers, or electrical equipment are exposed to water. Always avoid electrical shock hazards.
  • Don’t use your household vacuum cleaner to remove water; this could cause electrical shock or damage to the vacuum cleaner.
  • Don’t turn on ceiling fixtures if ceiling is wet or enter rooms where ceilings are sagging from retained water.

For more information on recovering from water damage, contact SERVPRO® of Conyers/Covington today - 770-483-1212.

*Courtesy of Restoration Newsline Vol 29, Iss 3

Common Mistakes You're Making with Your "Small" Water Damage

2/15/2018 (Permalink)

When finding themselves in the midst of a water damage event, many people immediately react by jumping in and cleaning up the mess. Beginning the restoration process as soon as possible is important, but starting before you have taken the necessary steps or know exactly what you are doing could actually make things worse in the end. To help avoid these mishaps, a few of the most common mistakes in water damage clean up are listed below. The most critical mistake to not make is failing to hire a professional restoration company to do the dirty work for you. SERVPRO of Conyers/Covington is your local expert to help you navigate the “waters”.

Mistake #1- Not Having the Job Done RIGHT the First Time

Adopting the “do it yourself” approach when it comes to water damage clean-up is often the go-to mindset. However, this is usually a more difficult process than people think. It can be a long process and following the proper procedures is very important. For example, if you neglect to begin airing out your home by opening up windows and doors for ventilation and using fans to dry things out as soon as possible, the damage will eventually be worse.

Mistake #2- Not Being Completely Thorough

As mentioned above, the water damage restoration process done right requires that you be very thorough. Cutting corners and major shortcuts will not make a big difference and can actually cause more damage. It is better to have the job done right up front, but it will not happen overnight. To ensure all the water is removed and mold will not begin to grow on and in your walls, ceilings, and carpet, you will want to make sure your contractor is certified to do the work needed in an appropriate time frame.

Mistake #3- Waiting Too Long

It can be tempting to put off dealing with flooding or water damage when it’s just a small incident, especially when life is hectic. Even minor flooding can lead to major damage in the long run. The water seeps into walls and flooring over time when not dried properly and can cause structural damage and mold growth. It’s not worth the risk to procrastinate. It could save you a lot of time, heartache, and money in the long run.

Mistake #4- Not Involving a Certified Restoration Company

Trying to tackle the water damage restoration process on your own is great undertaking. Having it done right the first time requires the proper expertise, the right equipment, and enough time to be as thorough as required. Though it may seem like you have the time and resources to clean it up, you will soon realize the process is more involved than originally thought. Should you ever find yourself in a situation where your home or business has been compromised by flooding or water damage, don’t hesitate to contact the professionals at SERVPRO of Conyers/Covington.

Let SERVPRO of Conyers/Covington help you recover your property properly following a water damage event. Call us today – 770-483-1212.

Sources of Outside Water Damage

2/15/2018 (Permalink)

There are many ways that water can infiltrate your home, often when you least expect it. It will destroy everything in its path and take over your entire world. In addition to increased stress levels, unexpected water damage can cause displacement for you and your family. Only a certified and insured restoration company should be trusted to mitigate the damage to your home. SERVPRO of Conyers/Covington is your local resource to get your home back in working order.

Water damage can occur from both interior and exterior sources. Below are some ways you can help prevent water damage inside your home that comes from outside sources.


  • Ensure that shingles, flashings or tiles on your roof aren’t missing, broken, cracked, curled or damaged in other ways.
  • Cut tree limbs that hang above your roof so they don’t cling to shingles and trap moisture.
  • Make sure the vents, flues, chimneys, air conditioners, and evaporative coolers are properly installed and in good shape.
  • Check for leaks around rooftop air-conditioning units, vents for exhaust or plumbing, or other specialized equipment.

Gutters and Downspouts

  • Clear gutters and downspouts from leaves, twigs, and other debris. Also check that they are in good condition so that water can flow freely. You can do this by installing metal screens to help prevent clogging.
  • Ensure downspouts direct water at least five feet away from your home’s foundation. This helps direct water away from the foundation. Downspout extensions can be added if needed.

Doors and Windows

  • Install window well covers to help prevent water and debris from getting trapped and causing water to eventually seep into your basement.
  • Check for leaks near the corners of your doors and windows. Signs of leaks include peeling paint, paint discoloration or swollen frames.
  • Installing overhangs or awnings above exterior doors and windows protects them from the sun, rain, and snow.
  • Check for a tight fit on closed doors and windows. Any cracks between the sash and frame Close your doors and windows to check for a tight fit. Repair or replace damaged flashing or weather-stripping.


  • Check for and repair cracked or broken siding boards, bricks, stone or another masonry, and structural sheathing.
  • Remove any shrubs and other landscaping features from along the walls, and avoid directing water towards the house when irrigating the garden and plants to prevent excessive water near the foundation.
  • Seal any openings from wiring, plumbing, phone, cable, and heating and air conditioning lines with foam or caulk. Repair any damaged or unpainted wood surrounding these openings.
  • Termites can eat wood, plaster, and even metal siding causing holes and compromising structural integrity. Check for signs of termite activity on the walls and the wooden structures around your foundation.
  • Ensure that the exhaust vent doors properly open and close.

Following these steps can help protect your home from exterior water damage. If water does happen to sneak into your home, make sure to have SERVPRO of Conyers/Covington on speed dial. We’ll be there to make it “Like it never even happened.”

Commercial Water Damage

2/15/2018 (Permalink)

Many commercial business owners in the greater Conyers/Covington area know that moisture is often the enemy especially when it can shut your business down. With an average of 50% of businesses not reopening following a major disaster, SERVPRO of Conyers/Covington can help make sure your business isn't one of them.

Water can penetrate into any space and take advantage of even the smallest crack, causing damage to the structure. How it enters the building is irrelevant; the response should be the same. Calling in a professional commercial water damage specialist can help ensure there are no lingering health threats to you or your employees once the water damage has been eliminated. 

SERVPRO of Conyers/Covington is your local professional for all your commercial water damage needs. Call us today – 770-483-1212.

Commercial Sewage Damage

2/15/2018 (Permalink)

Floods, sewage backups, and other contaminated water can cause some of the worst damage to your commercial property. Contaminated water is often filled with deadly substances including bacteria, fungi, and viruses. This can be compounded by the composition of your commercial building. Organic materials such as drywall, wood, and debris found in carpet is prime breeding ground for pathogens and other bacteria and parasites to grow. The health risk to you and your employees is greatly increased when exposure to flood waters, sewage, and other types of contaminated water.

SERVPRO of Conyers/Covington will dry the commercial building quickly and apply antimicrobial agents to all surfaces that had contact with the water to help make sure that they can eliminate any lingering contaminants. This can help ensure you and your employees that they can return to a safe working environment. If your commercial building is in need of water damage cleanup and repair, contact the professionals at SERVPRO of Conyers/Covington at 770-483-1212. We are available 24/7 to help you get your business back “Like it never even happened.”

Understanding the Fire Restoration Process

2/15/2018 (Permalink)

The fire restoration process should be started as quickly as possible following a fire damage. The longer you wait to contact a certified restoration company, the more likely it is for damage from water and smoke to intensify. It’s bad enough there was a fire, but the water and chemicals used to extinguish it can cause secondary damage.  The remnants will continue to do damage long after the flames are extinguished. *  

The average person will attempt conventional cleaning methods like renting a steam cleaner and using common cleaning agents available at the store.  Unfortunately, this will barely make an impact on the problem and could cause bigger issues.  Chemical agents could react with the residue and cause permanent damage, and in some cases, they may cause toxic fumes.  Fire damage cleanup is one of the most difficult jobs out there, and it should be left to a professional for the best results. *

Let SERVPRO of Conyers/Covington be your certified professional when facing your own fire damage. We will walk you through the process step by step to ensure that your home is properly restored. Our team of professionals is available 24/7 to help you put your life back together and restore your normal as much as possible.

Call us today at 770-483-1212.


Smoke Damage Cleaning

2/15/2018 (Permalink)

Smoke damage cleaning is, perhaps, the most complicated form of treatment for a homeowner to accomplish themselves. Not only does it take a thorough approach and deep remediation of nearly every surface in the building, it can only be done effectively if the areas behind the building’s walls receive treatment as well. This is a massive challenge to anyone but certified professionals, as these experts have the know-how, manpower and equipment to complete the task properly. SERVPRO of Conyers/Covington is your local expert in smoke damage cleaning and restoration.

Once the fire dies out, the problem is only beginning. Soot and smoke have a tendency to get everywhere, and these particles are so small that they can pass through walls effortlessly. They will also cake onto furniture, countertops, floors and walls if not dealt with right away, causing discoloration and overpowering odors. Smoke damage cleaning has to address both issues to be completely effective.

The professionals at SERVPRO of Conyers/Covington are certified through the Institute of Inspection, Cleaning and Restoration Certification (IICRC) and have the expertise and materials needed to do the job right. With powerful treatment solutions, the soot and smoke can be removed during a deep scrubbing of the building. Professionals have access to thermal fogging technology to take care of the odors emanating from behind walls. The thermal fogging produces a cloud of odor neutralizing particles that can go where the smoke does.

*Information courtesy of